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Julie Miller  (JulieM221)  
Senior Helpdesk analyst
La Plaine, QC
Professional summary:
Ibm Canada Ltd. Dec 2000
Montréal, Qc April 2009

Senior Helpdesk Agent

Task and responsibilities :

- Answer the phones
- Resolve computer problems
- Responsible for training new agents
- Update documents with new info on support


Rates:   Flat rates

Workplace:   Teleworking

 

CATEGORIES  




1) Marketing & Sales > Internet Marketing
2) Marketing & Sales > Customer Satisfaction
3) Marketing & Sales > Telemarketing
4) Writing & Translation > Translation - French to English
5) Networking, Hardware & Telephony > Technical Support




 
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