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Anne Engel  (engelan2)  
Training Consultant/CRM Specialist
Software Trainer and Technical Writer  -- Various corporations and Government
Self-employed person, Westmount, QC
Professional summary:
Energetic and customer-focused manager of people, projects and change, with over 25 years of experience in corporate application training.

Recognized for focus on quality results, ensuring customer satisfaction, promoting teamwork and motivating individuals to realize their full potential.

Practiced and polished presenter and facilitator with exceptional interpersonal, communications and active listening skills.

Respected coach and leader, capable of contributing to or encouraging a team to strive for continuous improvement. Combines creativity with excellent analytical abilities in developing innovative solutions.



Skills:
Native proficiency in English and French, spoken and written

Honed training and presentation skills

Technical writing of training materials, including reference and leader guides

Recognized for leadership and coaching abilities

Strong business acumen with over 25 years of work experience in the private sector


Workplace:   On site Teleworking

 

Year established:    2013 Business number:   n/a
Number of employees:    n/a Business revenue:    0 - 249K


CATEGORIES  




1) Writing & Translation > Technical Writing
2) Other Categories > Education/Training
3) Web & programming > IT Project Management
4) Management & Finance > Information Management
5) Writing & Translation > Editing/Proofreading



EXPERIENCE AND ACHIEVEMENTS  



Various Corporations and Government
Corporate Trainer/Coach, English and French
- Teach oral & written language skills
- Evaluate & monitor progress
- Coach to build confidence

September 2012 - Present



EDUCATION AND CERTIFICATIONS  



McGill University
Graduate Certificate, Teaching English as a Second Language
September 2011 - August 2012

Concordia University
Bachelor of Commerce
Major in Quantitative Methods
September 1980 - May 1981




 
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